Information Technology (IT) is providing Voice-over IP (VoIP) service to the entire campus. Each faculty and staff member on campus will be issued a new IP phone when service is turned on in their building. Instruction on the new phones will be provided by the Information Technology Office. Documentation on the new phones is available below.

Quick Start Guides:

• Quickstart Guide -- Model 7941/61* (.PDF)
• Quickstart Guide -- Model 7940/60* (.PDF)
• Quickstart Guide -- Model 7912* (.PDF)
• Quickstart Guide -- Model 7911* (.PDF)

Online Training:

PowerPoint Presentations: These are the same presentations used during training sessions.

• Cisco IP Phone Model 7940/60 -- PPT
• Cisco IP Phone Model 7912 -- PPT

Documentation:

• Cisco IP Phone 7960G and 7940G for Cisco IOS Telephony Services* (PDF)
• Quick Reference Guides to the Unified Messaging Voicemail System
  • Cisco Unity Users Guide* (.PDF)
• Cisco Unity Phone Menus and Shortcuts* (.PDF)
• Analog Phone Features for VoIP-enabled buildings (.HTML or .PDF)
  

Note: Adobe Acrobat Reader is required to view .PDF files. You can download Adobe Acrobat Reader here.

Links:

• Additional VoIP Information
  • Tips on how to use VoIP effectively
  • Implementation Schedule
  • Security Considerations for Voice-over IP Systems* -- Recommendations of the National Institute of Standards and Technology (.PDF)
    • Voice-over IP Security Frequently Asked Question
      
      

• Voicemail System (requires Microsoft Internet Explorer to function properly)
  • Instructions for initially setting up your voicemail account can be found in the user guide that came with your phone or you can download the information from one of the "Quickstart Guide" links or PowerPoint links above.
  • Use your Single Sign On (SSO) ID and password to login
  • When logging in, be sure to use "UMR-USERS" as the domain.
    • (The UMR-USERS domain will be replaced by MST-USERS in late March 2008.)
  • IMPORTANT NOTE: For information security reasons, customers need to record a voice greeting via the phone, rather than attempt to record a voice greeting through the Web interface (which requires an external microphone)
    
    

• Programming Phone Features (requires Microsoft Internet Explorer to function properly) 
  • The User Manual for programming your phone features includes detailed information about your Cisco 7940/60 phone.
  • Fast Dials and Speed Dials Supplement:
    • Fast Dials
    • Speed Dials
    • Fast and Speed Dial PDF -- Requires Adobe Acrobat Reader
      
      

• Frequently Asked Questions

• Voice-over IP Customer Survey -- How did we do?